Over a decade of research experience.
I help development teams make games better, faster.
This could be aiding efficient development ensuring teams make games right first time and eliminating costly reworking later in development, or simply helping teams make the right decisions, minimising uncertainty and debate.
I also help designers ensure the player experience is as intended by designers, highlighting experience issues early, so adjustments can be made.
For 10 years I’ve been in the games industry working with a variety of clients - from one-man indies all the way to multinational AAA studios on series as varied as Total War, Talking Tom, Star Wars, FIFA, Angry Birds and LEGO.
I’m based in Brighton, UK.
13 years experience in user research
100s of research projects, across almost every genre and platform
1000s of individual research sessions (of a variety of players, aged 4 to 82)
History of growing and managing effective and happy research teams
Most recently led a team of 12, including 8 researchers
Experienced at growing effective, skilled research teams
Extensive experience in research strategy
Reducing development risk by understanding the challenges early, and taking steps to mitigate identified risks
Beyond merely playtesting - research methods can and should be involved in game design from the outset
Proven evangelist for user research, both internally and externally
Trusted partner for loyal, returning clients
Experienced coach and mentor to research staff, and higher level management
Maximises ROI of user research
Ensured research fulfils team needs, and is not just a box ticking exercise
Methodological flexibility according to scope, timing and budgets
A selection of games I’ve assisted.
Raw numbers
Over 70 mobile games
Over 50 PC and/or console games
3 web products
2 physical products
2 VR games
1 mobile console game
1 partridge in a pear tree
PC/Console
Total War series - Creative Assembly
Runescape - Jagex
Remember Me - Don’t Nod
FIFA series - EA
LEGO series - TT Games
Little Nightmares - Bandai Namco
City Skylines - Paradox
Mobile
CSR Racing series - Boss Alien/Natural Motion/Zynga
Dead Trigger Series - Mad Finger
Score! series - First Touch Games
Sonic Dash series - SEGA Hardlight
Talking Tom series - Outfit7
Roblox - Roblox
What I’m looking for next
After years at a consultancy where interaction with teams was always time-limited I’m looking to develop real, long-term relationships.
I’m looking engage long-term with teams, making a tangible difference, helping and developing trust to ensure they make the best possible games.
Experience
Player Research
Studio Head & User Researcher
I was one of the first hires at Player Research, the world’s premium Games User Research consultancy. I aided the company to grow from 3 employees to 20, set up a second international research lab and a buyout and subsequent integration with Keywords Studios.
In my time at Player Research I (among other things)…
Was personally involved in over 150 research projects
Introduced and developed multiple new research methods to the studio
Developed research strategies for many of our clients and their games, communicating with key stakeholders
Led team growth and employee development
Pottermore
User Experience Analyst
User researcher tasked with guiding the move from Beta website to live of Harry Potter’s official online website - Pottermore.
Webcredible
Senior User Experience Consultant
Leading projects, external training and research strategy for clients at this user research and accessibility consultancy.
Ominor
Usability Consultant
Created and led the company’s usability delivery (both design and research services) in an agile development environment. Also set up the company analytics service.
Qualifications
MSc in Human Computer Interaction and Ergonomics - University College London (UCL) (2006)
BSc in Psychology with Artificial Intelligence - University of Birmingham (2005)